雅思G类小作文高分范文:延期安装!G类雅思小作文考试内容大部分是感谢信、邀请类等实用的信件文章。下面智课网为大家整理了道歉类中延期安装相关的雅思G类小作文高分范文,供大家参考。

  题目:

  You got a complaint from a customer.

  Write a letter to the customer. In your letter

  1) describe why you made the mistake

  2) tell the customer how you would make up for this

  思路:

  【首段】收到关于集中供暖系统的投诉信,非常抱歉安装延期

  【二段】由于疏忽看错日期,已经安排优先安装

  【三段】保证下个礼拜安装好

  【尾段】承认负有全责非常抱歉

  范文:

  Dear Sir/Madam,

  I received your letter yesterday complaining that the central heating system in your new house had not been completed by the date promised. I feel awfully sorry that the problem has been caused by my mistake about the date for completion on referring to our earlier correspondence.

  I mistook your date of completion for next week due to my inattention, so the working team installed the system according to the wrong date. I realize the inconvenience that our oversight must be causing you and will do everything possible to avoid any further delay. I have already given instructions for the work to have priority and the engineers working on the job to be placed on overtime.

  I assure you that these arrangements should see the installation completed by next weekend. I hope the settlement of this matter can meet your wishes.

  The fault is entirely mine and I deeply regret that it happened.

  Yours sincerely,

  XXX

  (158)


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