Describe a time you received good service at a restaurant or a shop.
You should say:
what goods or services you bought;
who you were with when you were served;
why you went there;
and explain why you think their service was good.
I enjoyed an amazing service when I went to a hot-pot restaurant. It belongs to a famous chain of restaurants. I remembered that it happened on one day two years ago. At that time, I suffered a failure in a relationship. I messed around for two whole days at home. In the evening on that day, I walked into a nearby shopping plaza. I had no appetite for any so-called normal dishes and I walked into the hot-pot restaurant. The waitress welcomed me warmly and didn’t show any surprise for a single lady who would like to have a hot-pot feast. I think she may see through that something bad happened on me from my look. She suggested a wonderful set meal for me and offered some fresh fruits for me. I felt a little bit flattered and began to say a lot of “thank you” back. When I was having the meal, she put a big doll to the opposite of my seat and said: “Enjoying your meal. She is your companion. ” I couldn’t help bursting out laugher. When I checked out, she even gave me a discount and said slowly: “Be happy. Nothing is a big deal but you are. ”
I have to admit that I wanted to cry out for a moment. I felt that I was highly respected, cared and loved by a stranger. She didn’t ask anything but she knew much more than I thought. Actually, this was the best service I experienced. She showed professional service attitude to an “abnormal” customer since usually people who go to hot-pot restaurants are in groups, or with friends. She didn’t show any surprised expression to me. Above that, she offered super considerate and nice service all the time. She even tried her best to comfort me in the end, giving me a discount or saying some encouraging words. She did more than a standard and qualified service requires. After leaving the restaurant, I recognized that I was back to the track of normal state suddenly. I will appreciate the experience forever.