每次雅思口语换库之后会加入一些新题,但是也不排除会延用一些旧题。那么9月雅思口语换库之后会有什么话题会被保留下来呢?接下来小编为大家带来的是“9-12月雅思口语part3新题答案-投诉”,关于这个话题可能会问到哪些问题?又该怎么答题呢,以下是小编分享的该话题范文解析,希望可以帮助大家更好的准备雅思口语考试。

  1.Would you buy things in the shops which you have made complaints before?

  Well, I would never purchase anything from the stores that I have complained. The reasons aresimple. Normally I would feel unsatis factory under two kinds of circumstances. The first is the poorquality. I hope that the products I pay for can meet the standard of mine and to be practical. If thequality cannot satisfy my need, why bother buying again? The second is the poor service. I believe that being a customer means that we pay both for the products themselves and the service as well.When the service is so unpleasant that I have to talk to their managers, I don’t think I would haveany joyful experience in that shop once more.

  2.Are there any disadvantages to set up customer service?

  Well in most cases, creating and arranging customer service is a responsible and advantageous behavior. However, there are also some negative effects. For the companies and shops, this means alarge expense in terms of money and people. Having this kind of service will probably lower theirwork efficiency. For customers, it may also bring some inconvenience since if the service staff call you constantly to check if you have any problems with their products, you would consider it as adisturbance in your peaceful life. And also, the leak of private information is another problem that customers would worry about when a shop has a customer service center.

  3.Is it necessary for companies to set up customer service?

  Actually, in my opinion, it is quite essential to have this type of service as long as companies canpromise that they are capable of protecting customers’ information and not interfering with customers’ daily life frequently. I understand that establishing customer service requires anincrease in cost and recruiting more staff, it is still a necessary action. A proper customer service,on the one hand, can make the buyers feel a sense of security, so they might think it’s adependable store and they would come once more. On the other hand, complaints from thecustomers may help companies understand what aspects they can improve so that they can make changes accordingly.

  4.Do you think customers’ complaints will improve products or services?

  I suppose the answer is positive because customers are likely to be able to give a more objective opinion and constructive suggestions. As members of a company or shop, the staff may hold some subjective ideas towards their products and services since they may feel that they have the most fantastic offers and the best services. However, complaints from customers can reflect on how ordinary people think of the companies and how they should improve. When you work for acompany for a long while, you are less probable to see the flaws of it because you have got used to it. Therefore, I guess the complaints are really beneficial.

  5.What products or services do people in your country like to complain about?

  According to my experience, I guess the catering industry is what people in China like to make complaints most. The reason is quite obvious to me. Different people have different tastes so it is really difficult for the cooks to make food which can satisfy everybody’s need. Also in those restaurants, we can see that the number of waiters is far fewer than that of customers. Usually, awaiter has to serve more than ten people in big restaurants so it is understandable that not everyone can get adequate service. That is why complaints about food and waiters are most common in China.

  以上是小编为大家分享的“9-12月雅思口语part3新题答案-投诉”相关内容,点击“前往下载”,立即获取2020年9-12月雅思口语题库,方便大家结合话题练习,学习新题库话题的解题思路,积累话题素材。


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