Describe a complaint that you were satisfied with the result.
You should say:
Who you complained to
What you complained about
When it happened
And explain why you were satisfied with the result
I’m gonna talk about a complaint I made to a delivery guy. Well, it was not an official complaint, Imean, it didn’t go on record.(也不算是个正式的投诉，只能说是抱怨。) Because he was thoughtfulenough to notice my dissatisfaction and solved the problem before it turned into a serious matter. Ihad been cramming for an exam for the last two weeks(我上两周都在筹备一个考试), a very important one. Basically , I spent the whole day studying, no time for even buying myself food! Iwas ordering takeaway for almost two weeks! One of those times, I ordered dumplings with abottle of cold mineral water. I made the order at about 12pm, but my food didn’t come until halfpast 1. By coincidence, the school supermarket was closed that day! I couldn’t even get snacks! Itwas an extremely hot day, nearly 40 degrees. I was hungry, thirsty and sweating! When the deliveryguy finally came, he was terribly sorry that he forgot to bring the cold water! Well, I was terriblymad! He obviously got the message! He apologized sincerely, then returned to his bike and rode away. I thought he just left and that was it! I swear I was getting fired up!(我当时真的要气炸了)
But about ten minutes later, he returned with two cold green teas and asked me to cancel my order,which meant that he would pay for my meal plus water and free delivery service. I was glad that I hadn’t made an official complaint about him.(庆幸我当时没有投诉他) Well, it would have been awkward if I had.(如果投诉了就尴尬了) Looking at him sweating from head to toe, I thanked him and left him a five-star review instead.